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What to do if the site is down

Often there are situations when the site stops working for some reason. Problems can appear as a blank page on load or as an error code (403, 404, 500, etc.).

There are many reasons why a website might stop working:

  • Removing a resource from hosting or removing the entire hosting;

  • After moving the site to another server or changing the domain name;

  • As a result of incorrectly performed work with scripts;

  • After a design change or source code change.

Check out the most commonplace reasons

If the site stops loading, then first of all it is necessary to exclude the most commonplace reasons that many do not even think of. You need to check the internet connection on your computer. If other sites on your computer also do not open, then try opening your site using other devices or by connecting to another provider.

Another simple action that can help restore site functionality is to disable extensions. Boot problems are often caused by installing extensions, and disabling them will help fix everything. Clearing the script cache can also be a solution to the problem.

Restore from backup

The hosting service necessarily includes the backup of resources. Copying occurs in automatic mode, but at the user’s request, the resource can be copied manually.

First of all, you need to fill in a simple rule that can prevent many significant problems: before any serious work with the site, make a backup copy. If something goes wrong, the latest version of the resource can be quickly restored. It should be mentioned that many hosting providers keep saved copies of sites for a certain amount of time. Therefore, users can always restore the site to work, even if it has not been working for 2-3 months, and hosting is not paid.

To restore a site, you need to unpack the required archive, and then copy files and folders to the root directory. The easiest way to copy is through file managers, for example, through Total Commander. And in some situations, everything can be done much easier through the control panel on the hosting, by selecting the “restore backup” option.

To restore databases, you need to go to the MYSQL panel on the hosting and import them. It is important to make sure that the name of the database is the same as it was originally, otherwise the recovery will fail.


What if there is no backup?

It’s great if there is a backup copy that you can simply upload and the resource will be restored. However, this is not always the case. There are situations when, due to failures, backups disappear or hosting services simply close.

To solve the problem in this situation, you can use third-party services that restore resource pages in HTML format. Naturally, you will have to re-configure the engine, load scripts and perform a lot of other work on the site. One of these services is web.archive. By entering the name of the site on this service, you can see the search results leading to the pages of the site, which are stored in the web archive. Sometimes it helps to recover very important information.

You can also use the search engine cache for recovery. It is necessary to switch to advanced search mode in Google, Yandex or another search engine and specify the site. When opening the necessary pages of the web resource, you should specify the “saved copy” mode. At the same time, each search engine has its own cache, so you can use different search engines to find the information you need, including not the most popular search engines.

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Lane Derrick

My name is Lane Derrick, back in 2014, he began to take an interest in SEO and webmastering, and started real projects six months later. For 6 years of practice, skills were formed that I use to this day. The main activity is website promotion and contextual advertising.

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